1. What's the difference between MathType and Equation Editor?

The short answer is that all of the features discussed on this web site are exclusive to MathType or are significantly improved over the same feature in Equation Editor. There have been no significant changes to Equation Editor since we licensed it to Microsoft in 1991. MathType, on the other hand, has been continually upgraded and improved.

2. Will others who don't use MathType be able to read my equations?

Windows users need to download and install the MathType fonts available free on our web site. Alternatively, both Mac and Windows users can download our free MathType 30-day trial which will install the fonts and work as a better Equation Editor even when the 30 days are up.

3. Will I be able to edit MathType equations with Equation Editor?

No, but if you download the free, MathType 30-day trial, you will be able to edit all MathType equations. At the end of the trial period, MathType will revert to MathType Lite and you will always be able to view and edit MathType and Equation Editor equations.

4. If I install your 30-day demo of MathType and decide not to buy it, can I go back to using Equation Editor?

Yes, if you prefer. However, you should know that after the 30-day trial period MathType becomes MathType Lite, which is better than Equation Editor. You get to keep all of MathType's additional fonts, letting you collaborate with both MathType and Equation Editor users. MathType Lite is free forever.

5. How do I type a space into an equation? Why does it beep when I hit the spacebar?

MathType automatically applies spacing as you type according the rules of mathematical typesetting. This involves 6 different space widths, none of which is the width of a normal space. Since people are so used to hitting the spacebar while typing, we disable it when math is being entered. However, MathType also has a Text mode which allows you to type in a plain English phrase or sentence in the middle of an equation. And, of course, the spacebar works in Text mode.

6. Where can I purchase MathType and what methods of payment are available?

You can purchase direct from Chartwell-Yorke in our online store, by calling our offices, or by sending us an officlal purchase order from your school, college or university.. If ordering direct from us, we accept major credit cards (Visa, MasterCard, American Express, JCB), cheques, wire transfers and purchase orders as payment.

7. Do you offer an academic discount?

Yes. MathType prices are here. You can get the discount in our online store or by calling our offices

8. Do you offer site licenses?

Yes, we have site licenses programs for schools, college departments, college campuses, corporations and government. If one of our programs does not suit your situation, let us know and we will customise something for your situation. more here

9. I have both Windows and Macintosh computers. Do I need to buy two separate copies?

You will need to purchase separate copies for Windows and Macintosh, but we can offer a discount if you buy both.

10. Can I install MathType on more than one computer?

Yes, if you purchase a single-user copy of MathType, you can install it on all of your computers as long as you use it on only one of them at a time. Installing it on your office computer and your laptop is allowed—installing it on your friend's or coworker's computer is not.

11. How soon will I receive my MathType software?

When you purchase and download from our website, you will be up and running with MathType within minutes.

12. Where do I find my product key (sometimes referred to as "registration number")?

Select 'About MathType' from the MathType Help menu. Your product key is also in your MathType package, and on your receipt if you ordered from our online store. Failing that, contact our office so we can do a database search.

13. My copy of MathType is really old. Am I eligible for an upgrade discount?

Yes, you are eligible for an upgrade discount no matter how old your copy of MathType is.

14. Will MathType run on my computer (system requirements)?

MathType runs on Microsoft Windows 7, Vista, or XP. RAM and hard disk requirements are minimal.

15. What applications are compatible with MathType?

MathType works with virtually all popular word processors, presentation programs, page layout programs, graphing products and many others basically any application that supports Insert Object, cut/copy/paste, drag-and-drop, insertion of image files or translations to/from MathML, TeX or LaTeX. See Works With ... to browse our MathType Interoperability Registry which lists the many, many applications and websites MathType works with.

16. Which versions of Microsoft Office work with MathType?

MathType 6.8 for Windows works with Microsoft Office 2010 (both 32- and 64-bit), 2007, 2003, and 2002 (XP).

17. Are Mac and Windows versions of MathType compatible? How about Mac and Windows MS Word documents containing MathType equations?

Yes, MathType for Macintosh and Windows are fully compatible and Microsoft Word documents containing MathType equations can be easily shared between them.

18. Can I install MathType on both my home and work computers?

Yes, if you purchase a single-user copy of MathType, you can install it on all of your computers (i.e., home and work) as long as you use it on only one of your computers at a time.

19. How long will it take to download MathType?

MathType is a download of less than 7 MB. With a typical DSL or Cable internet connection this typically takes less than 2 minutes.

20. Can I download MathType again if I need to reinstall my software?

Yes. MathType downloads are easily available on our web site.

21. How do I install MathType?

Just insert the CD-ROM, or if you download, just double-click the installer. It is simple and you will be guided through the installation process onscreen. You’ll be using MathType in no time at all.

22. I have MathType on my old computer and I just bought a new one. Do I have to buy MathType again? If not, how do I install it on my new computer?

No, you do not need to buy MathType again. Just install MathType on your new computer using the same product key you received with your original purchase.

23. I don't have Equation Editor installed. Do I need to install it before I install MathType?

No, MathType is a separate product and does not require Equation Editor to be installed first.

24. What if I have more questions?

We are happy to answer any questions you may have. Please call us at 01204 811001, Monday through Friday from 9 AM - 5 PM GMT. You may also reach us via email at info@chartwellyorke.com.

25. How do I get help or technical support?

MathType technical support is free. Contact our technical support team by calling 01204 811001, Monday through Friday from 9 AM - 5 PM GMT. You may also reach us via email at support@chartwellyorke.com.